i went to gather my daughter at Heathrow on 10/12/twelve only to locate her bag was destroyed by british Airways staff.When i wished the help desk I had been despatched from piller to put up inevitably instructed to simply call on a community cellular phone.
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Your Web content states that I will get a refund for the extra baggage which i,ve paid for,nonetheless After i obtain the that page it is consistently offline.
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Through the time the airplane landed we were herded alongside one another & at last at 10pm we were given a voucher for place,b’quick & 30 euros for evening meal??!! (Zurich airport rates are really higher!)
I didnt have funds so i made a get in touch with the moment i received household still left messsage as it had been advised . No person has contacted me For the reason that 10th. How much time does it tke for buyer services to reply the call. My Lady is on getaway so would you assume her to go back with that harmed bag
Nine months in the past I built reservations for your flight to London. Because I am tall,six-three, and will use further leg space, I paid out the extra rate for bulk head seats. I used to be notified which the flight time were adjusted, but NOWHERE was I notified that might seats were modified with the entrance in the cabin to close to the back again, and Additionally, I AM NOW Within a MIDDLE SEAT. Had they notified me I in all probability might have her latest blog booked Yet another seat with leg space, front row With this cabin , exit doorway, and so on.
An e mail inquiry to British Airways consumer service Office resulted in a response from the client service consultant. We envisioned a solution to our general dilemma within a number of several hours, but regrettably, British Airways responded in 4 days.
A: “Don’t you are concerned sir, we’ll acquire very good care of Bert, we’ll bump him nearly economic climate navigate to this site furthermore, he’ll have extra area.”
I fly for ease and comfort and usefulness. This delayed me in Boston for 2 hrs (the flight was already late). Except if I hear from anyone in the following 24 hours I wil be switching to another airline and encouraging Many others to carry out as well
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Unfortunately, the delay caused our daughter to miss out on a pre-scheduled,pre-paid flight from SF to Hawaii for any loved ones vacation. BA had an agent who organized for her to e book a BA flight from London to Hawaii having a stopover in LA the following working day so she could join with us in Hawaii which was a feasible different.
They also managed to provide not one particular but 3 Physicians and also a paramedic from ground services.Believe you me, the 10 several hours while in the air proved most hard plus they desrve nothing at all but praise.